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Welcome to our FAQ.

Have a question, or comment?  Most likely you will find the answer here.  If not, feel free to Contact Us with your question, and we will shoot back an answer asap.  Heck, we might even post it here for others to bennifit from.  So if we missed something, just let us know.

To get in touch with our potentially friendly customer support, or to ask a question you may:

Tweet us a message to :  @askcarsmosis
(just type @askcarsmosis anywhere in your tweet)

If you have questions about Carsmosis Answers, please visit our Answers Help section at:

http://answers.carsmosis.com/help

 

Is Carsmosis Really FREE?

Yep, yep! We are 100% free!  Post your vehicle on our site for a full 25 days FREE.  If it doesn't sell, re-post, or extend your listing.  We pull ads off after 25 days to keep our content fresh.  It's also free to post questions, post answers, rate vehicles, comment or ask questions about ad's posted and more.  We do, however have to keep the lights on around here, so we offer premium listings.  Uber affordable rates, starting at $5.95. 

 

How long is my Ad posted for?

We post all Free ad's on the site for 25 days.  An option to repost your ad is available to all!  If you choose to extend, or repost, your ad is posted for another 25 days and pops back to the top of the search results.  So theoretically, you could post forever.  Not that you will need it, as our goal is to drive traffic to your site to get your vehicle sold quickly.

 

Where are my ads posted?

Why, wherever you like.  We automatically post your ad on both the Oodle network, and our very own network which includes over 200 sites like Facebook Marketplace.  If you are logged in as a Facebook user, we will also post your vehicle to your news feed to tell your friends what you are up to.  Beyond that, we make it a snap to share your vehicle ad with friends on Twitter, Digg and more.  Once you have approved your ad, just click on the network you wish to share it on, and voila it's sent.

 

How do I post Images with my Vehicle Ad?

That's an easy one.  When posting your vehicle, you will notice the photo area on the form.  Simply click the upload button, and choose the photo of your vehicle from your computer.  - Of course you will have had to took the photos previously.  You may post up-to 16 photos per ad.

If you have, or are having problems uploading photos, please try the following:

                Make sure your photos are in GIF, JPEG, JPG, or PNG format
                Make sure the photo is no larger than 4mb
                Turn off any anti-virus or firewall software (don't forget to turn back on when done)
                Make sure you have the latest version of your web browser

 

How do I reply to an ad?

Well, that depends.  If the ad has been posted on our site directly, look for the "Contact Seller" email box on the right side of the Vehicle Listings Page.  Simply enter the information requested (don't worry, we keep everything private), enter your message, hit send, and bam you're done.

Please ensure you fill out the verification code, as we have to make sure you are a sincere user, and not some creepy old man who really loves cars, or a spammer machine.

 

Hey!  I didn't get my posting confirmation email?

Silly computers!  No worries, Carsmosis to the rescue.  If you do not receive your confirmation email within 30 mins, check your "Bulk" or "Junk" mail box folders.  If that is the case, why not take this time to add Carsmosis to your address book!  Find out how here

If that didn't solve the problem, please ensure that we have your correct email address.  Check it here.

 

Can I edit my Ad once posted?

Roger that, it's easy.  If you are logged in, look to the top of the browser - see that black bar?  Hover over your name, and look for "My Listings".  Click that, and presto, you will see both pending vehicles and posted vehicles.  Just click "edit".

 

Can I search the whole US/CAN, or another Country?

You're buying a car -why would you want to do that?  We try to encourage local direct old fashioned face-to-face automotive transactions.  Honestly, you're buying a car, you need to feel it, smell it, and drive it.  That said, yes, you can search outside of your current location, but we aren't going to tell you how to do it, and that's final Kemosabe.   Okay a hint:  Click the search button (at the top of most pages), and look to the bottom right.

 

Do I have to log in or create an account?

The long of the short of it is, yes - It's kind of a rule.  Depending on what you are trying to do.  For most things such as Posting a Vehicle, Commenting, or Rating a Vehicle, you will be required to Login.  It helps us keep douche-bag spammers out, and our beloved automotive enthusiasts in total control.

 Registering is easy and Free!  Then you can answer and ask questions to your heart's content, post vehicles you might want to sell, and interact with other members.  Oh, and we've even made it a snap to sign-up with your Facebook account - How do you like them apples?

 

Why do I have to create an account?

We ask everyone to post, ask questions, etc, as a member for a couple of reasons.  First, and most important, site quality.  We ask you to create an account so we can cut down on the number of fake and fraudulent postings we receive.  The last thing we want is to have some Prince in Nigeria get his hands on you.  Also, we want our site to be the freshest and most relevant on the net.  This means asking you to login.  That said, it also creates a better user experience, and enables us to target upcoming features to people we know and love.

 

What do you do with our Info?

Absolutely nothing.  We don't sell, rent, walk on, or peak at your personal data.  All personal information collected by Carmsosis is held in accordance with the Data Protection Act.  For more, please read our Privacy Policy.

 

How do I stay safe on Carsmosis?

First, be smart.  Your security is very serious stuff, and probably the only thing we take seriously.  While most people on our site are stand-up individuals interested in buying, selling, and sharing their knowledge with our minions, oftheres, from time to time attempt to scam or defraud our great users.  We have found that the best way to ensure your safety is to conduct all transactions in person, and locally.  -If someone wants you to ship your car to a far-away land, be cautious.  For more information and a full guide to safety, please read our safety guide.

*Please noteCarsmosis.com, does not offer any sort of buy protection program, or secure payment system for vehicles listed on our site.  Any emails or websites referring to any such thing, is a scam, or fraud.  Please report these emails, or messages to our Head Office, so we can send out the Carsmosis Ninja Assassins.

 

What's next for Carsmosis?

Never fear, we have a thousand geeks working on a thousand different ideas.  New features are planned to come online quickly.  The last thing we want is to have an old stale, stinky site.  Check back often to see what's new and innovative on Carmsosis - the world's first truly social automotive directory.